Switching iTunes Accounts

You may need to use our US iTunes account for some iOS apps. If so, you'll need to log out from your App Store account and log into ours. Once done, you'll need to log back into your own iTunes account.

Here is how to do it.

Watch Tutorial Video:

We highly recommend watching the video tutorial. You can stream it in China too.

Stream

Logging in to our iTunes account

1. Open your App Store on your iOS device

Do NOT go to your Settings app. You must go to the App Store to log out.

2. Navigate to the "Today" view

It's the tab on the bottom left corner.

3. Click on the head icon on the top right corner of the screen

A new pop up window will appear.

4. Scroll to the bottom of the new window and click "Sign Out"

5. Close the window

6. Click on the head icon on the top right corner of the screen again to re-open the window

7. Use our iTunes account login details to sign in

You can find our iTunes account details in your client area dashboard, under iOS Setup > Shadowrocket > Download

8. When the "Two-Factor Authentication" popup appears, Apple will send a code to the phone number linked to that account.

IMPORTANT: Apple will a send a code when you login. You can find that link in your client area dashboard, under iOS Setup > Shadowrocket > Download

WHAT IF NO CODE WAS RECEIVED ON THE "App Store login helper" PAGE?

If no code was sent to the "App Store login helper", then it may have been sent to another device that is logged into the same account.

How to fix it :

• When the "Two-Factor Authentication" popup appears, hit the "Didn't get a verification code"(The blue text, if in Chinese)

• Then hit "Send to phone number".

• Once sent, you can refresh the "App Store login helper" page to get the code.

Congratulations! You're now logged in. You can now use the new ID to download our recommended apps.

Logging back into your own iTunes account

Simply repeat the steps above, substituting our iTunes account details for your own.

Troubleshooting

iTunes account locked

Go to your dashboard and open the chatbot. Select iTunes account issues > iTunes account locked. You will be provided with alternative accounts. Login with those accounts instead.