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        • SSR
        • Netch (SSR + v2ray) - ๆŽจ่
    • ๆ›ดๆ–ฐๆœๅŠกๅ™จๅˆ—่กจ
    • Windows
      • Clash for Windows (ๆŽจ่๏ผ‰
      • v2rayN (v2ray)
    • Mac OS ่‹นๆžœ็”ต่„‘
      • ClashX (SSR + v2ray) - ๆŽจ่
    • iOS ่‹นๆžœๆ‰‹ๆœบ/ๅนณๆฟ
      • Shadowrocket ๅฐ็ซ็…Ž - ๆŽจ่
    • Android ๅฎ‰ๅ“
      • ClashR (SSR + v2ray) - ๆŽจ่
    • Linux
      • Qv2ray
    • Merlin่ทฏ็”ฑๅ™จ
  • Windows
    • ๐Ÿ‘Clash Verge (Recommended)
    • Clash For Windows (Legacy app)
    • Troubleshooting
  • Mac OS
    • ๐Ÿ‘OneClick [M1 Macs ONLY] (Recommended)
    • ClashX Meta
    • Troubleshooting
  • iOS
    • ๐Ÿ‘OneClick (Recommended)
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    • Windows
      • V2rayN (Legacy app) [v6.42+]
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      • V2rayN v3.18, v2.50
      • Clash For Windows (deprecated)
      • Clash for Windows
      • SSTap
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      • Proxifier 4.05
      • Netch (Deprecated)
      • NekoRay [Deprecated]
      • Netch [Deprecated]
      • SSR [Deprecated]
    • Mac OS
      • Shadowrocket [M1 Macs ONLY]
      • ClashX v1.30.1 and Higher
      • ShadowsocksX-NG (Recommended)
      • Qv2ray (DEPRECATED)
      • ClashX v1.20 (deprecated)
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      • V2rayU 3.2.0 and Higher
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    • Android
      • Shadowsocks
        • V2rayNG (Recommended)
        • AnXray [Deprecated]
        • ClashR for Android [Deprecated]
      • Trojan
        • Clash for Android
        • v2rayNG (Recommended)
        • AnXray [Deprecated]
        • ClashR for Android (Deprecated)
      • Kitsunebi (Deprecated)
      • WannaFlix Official App (Recommended)
      • SSR
      • Eclipse (OpenVPN)
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    • iOS
      • Shadowrocket
      • Shadowrocket
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      • Quantumult (alternative app)
    • Linux
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  • Troubleshooting
    • Troubleshooting
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  • BLOG
    • March 2023 China Updates - Recommend app updates and Protocol changes
    • WannaFlix's Situation in Iran
    • China Situation - April 2022
    • 2022 Updates
    • The Netflix Situation - August 2021
    • WannaFlix Features List
    • New Protocol!
    • What's new in January 2021?
    • What's new in December 2020?
    • About the Nov. 30 issues + New Servers
    • New Shadowsocks servers!
    • May 2020 Update
    • What affects VPN speeds in China? (26 March 2020)
  • VIP Servers
    • Routing
    • FAQ
  • Archives
    • 2022
    • 2021
      • What's New
      • Which Protocol to Choose? (old)
  • WannaFlix Sub-sites and Tools
  • Useful Websites/Tools
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On this page
  • How can I reset my account password?
  • How can I renew my subscription?
  • How can I cancel my subscription?
  • How can I apply for a refund?
  • Where can I get my invoice?
  • Where can I find my WannaFlix VPN API Link (activation code)?

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  1. Troubleshooting

Your Account & Subscription

PreviousDownload and install the vpn appNextInstallation Issues

Last updated 4 years ago

Was this helpful?

How can I reset my account password?

  1. Go to

  2. Click on and follow the steps to reset your password

How can I renew my subscription?

  1. Login to your

  2. On the left-hand menu, click on Billing > My Invoices

  3. Pay the invoice

The invoice will be automatically generated 14 days before your subscription expires.

How can I cancel my subscription?

  1. Login to your

  2. Under the "your subscription" box, click on "cancel VPN subscription"

  3. On the next screen, choose the cancellation type (immediate/end of billing period) and click on "Request Cancellation"

How can I apply for a refund?

  1. Make sure you are still within 30 days of your purchase

  2. Login to your client area and open a ticket

We will usually process the refund within 3 days.

Simply cancelling your subscription will not get you refunded. You need to open a ticket so we can process your refund.

Where can I get my invoice?

  1. On the left-hand menu, click on Billing > My Invoices

If you have setup an automatic payment subscription, then the invoice will be automatically paid when it becomes due.

Where can I find my WannaFlix VPN API Link (activation code)?

  1. Scroll down untill you see the box "Your API Links"

Login to your

Login to your

Client Login
"Forgot Password"
client area
client area
client area
client area