Troubleshooting

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About WannaFlix VPN

Download and install the VPN app

Frequently asked questions

How many devices can I connect to simultaneously?

What devices and platforms do you support?

Is WannaFlix vpn working? (to be done...)

Accounts

Automatic renewal payment failed (to be done...)

Cancel your WannaFlix subscription

Change your account password

WannaFlix free trial

Find your API links (to be done...)

Find your OpenVPN credentials and config files for manual configuration (to be done...)

Get your WannaFlix payment invoice (to be done...)

Purchase additional WannaFlix subscriptions (to be done...)

Renew your WannaFlix subscription (to be done...)

Retrieve or change your WannaFlix email address (to be done...)

Connection help

Can't connect: subscription expired (to be done...)

Can't connect to internet while connected to WannaFlix

Choose a server location

Register your ip address for SmartDNS (to be done...)

Slow connection speed

Troubleshoot API connection problems (to be done...)

Unable to connect to WannaFlix servers

Websites still blocked

Why is my VPN always disconnecting? (to be done...)

Platforms

Windows
Mac OS
iOS
Android
Linux
Routers
iOS

Get or update apps if not in App Store (to be done...)

Linux

No particular issues...

If you have specific issues on Linux, please open a support ticket.

Other Issues

Become a WannaFlix beta user (to be done...)

Contact WannaFlix support via Telegram

Uninstall your VPN app (to be done...)

Your connection is not private (to be done...)